How Office 365 Will Reinvent Your Businesses’ Content Collaboration

The virtual workforce is taking a serious role in business – today, nearly 30 million users are working from home at least 1 day a week. By 2022, the global mobile workforce is set to increase to 1.87 billion people or 42.5% of the global workforce. This is up from 38.8% in 2016.

If you are one of those users who occasionally works from home (or you WANT to be), you will need an online collaboration tool suitable for your company. Online collaboration platforms allow you to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.

Are you thinking, “Yup, those are all things that would make my life easier”?

If so, you need to consider integrating Office 365 – this software includes various platforms that allow for simple and seamless sharing within your organization. This article will discuss five ways Office 365 can help reinvent how your business collaborates.

1) Real-Time File Editing

Co-Authoring allows for multiple users to seamlessly edit a document at the same time. Similar to using Google Docs or Google Sheets, these powerful Microsoft SharePoint tools can enhance your team’s productivity by allowing users to make changes to their documents and have the edits synchronized.  It is also available through Office 365 Online apps and can even be joined to your iPhone or Android device.

View this video to learn more about SharePoint and how it could help your business.

2) Collaborative Work Space & Conversations

Microsoft Teams is an online collaborative tool offered in Office 365. It is seamlessly integrated and features a chat-based workplace that joins users, information, and conversations. Microsoft Teams allows for conversations to be publicly or privately stored; it also supports threaded chats – allowing for more users to be involved. If you need audio or video conferencing, Skype is a useful webcam application that is integrated with Microsoft Teams.

Source: https://docs.microsoft.com/en-us/microsoftteams/configuring-teams-calling-quickstartguide

3) Structure and Secure Your Organization’s Information

Office 365 Groups assist in structuring your organization’s information, letting you choose the team members you wish to collaborate with and easily set up resources to share. Resources such as a shared Outlook inbox, shared calendar or a document library for collaborating on files.

Office 365 Groups automatically gives the elected team the permissions they need to use the resources you provide. Groups also gives you instant access to Office applications from any location, such as Outlook Web Access, OneDrive, OneNote, and more.

Source: https://developer.microsoft.com/en-us/office/blogs/groupsrestapi/

4) Share Discussion Topics with Yammer

Yammer is a web-based application included in Office 365. Essentially, it is a social network that is focused entirely on your business. It acts as a useful collaboration tool for teams and organizations to share ideas, ask questions, and gather information.

For example, if you were to receive an email that you believe needs to be discussed by peers in your group, you can forward the email to Yammer to create a thread for group discussion. Yammer includes a mobile application that allows you to take the communication and collaboration wherever you go.

Source: https://support.office.com/en-us/article/say-hello-to-yammer-02ac514e-cf1d-4060-9cde-6038ca812ede

5) Multi-Client Collaboration

Collaboration is not limited to just your organization. With Office 365 you can extend your collaboration to include outside entities who are also using Office 365! You can set certain permissions, so the included entities can only view and edit certain items; this is especially helpful when working with project-based companies who need to view and/or edit their client’s calendar.

Included organizations may:

  • Create centralized locations for files
  • Share Calendars
  • Communicate via email, chat or audio/video calls
  • Securely access shared resources

Overall, SharePoint Online through Office 365 will assist in creating useful links that promote synergy throughout each organization. If you want to empower your employees, continually collaborate in order to stay on the same page, and discover new information and insights, SharePoint is the right place to start.

 

For more information, visit https://products.office.com/en-us/sharepoint/collaboration.

 

5 Tips for an Easy Migration to Office 365

So, you’ve decided to move to Office 365. This is a big move for your business – it can be an exciting transition and will provide your company access to a variety of applications. However, you will likely have a large range of existing software, databases, and system data that needs to be migrated. But don’t fret! Although migration may seem intimidating, it is a great opportunity to streamline and improve your current systems. To ensure your migration process is successful, follow our list of 5 Tips for An Easy Migration to Office 365:  

1. Choose Correct Licensing  

Office 365 offers a large variety of suites that are tailored to your company’s needs. Understanding the applications you have access to under each licensing option can assist in fulfilling your company’s needs. For more information on Office Licensing please refer to the Microsoft Office Licensing website. 

2. Ensure your Local Exchange Server is up to date 

Before migrating to Office 365, there is typically prep work required on your email and existing infrastructure. As you are making your migration plans, it is important to account for the fact that you may need to update your infrastructure. For example, high speed internet is required to move any large amount of data into a cloud-based service. If the internet were to go down at any point during your business hours, your ability to communicate through Office 365 would cease.  

3. Verify Security Requirements 

Managing security and compliance plays a crucial role in the migration process of Office 365. Determine whether your current host provider offers capabilities like virus filtering, malware detection, spam filtering, email encryption and data loss prevention.  

4. Research Backups for Email Retention Prior to Migration 

To prevent data loss, we recommend backing up your email prior to migration. You can easily and routinely back up your data by exporting your email data into a PST or OLM file. A PST or OLM file stores all your email messages, attachments, folder structure, contacts, calendar items, and more.  

5. Create a Checklist 

Many businesses fail to create a migration checklist because they tend to prioritize technical aspects without addressing other areas. This can include elements such as training, informing users, and gathering feedback. By clearly defining the phases of the migration process you can ensure that the it will be a smooth and beneficial transition.  

Making this kind of transition is a lot to handle on top of your day-to-day responsibilities, like keeping a business running! Our professional technicians and engineers are available to answer any questions you may have – before, during, and after your migration. Kitsap Networking Services and Sequim I.T. are here to help! Give us a call today: 360-516-6741. 

 

Be sure to read our other blog articles from this month – we are talking about the benefits of Office 365 all month! Click any of the following blog posts for more information on using Office 365 in a business setting: 

10 Tips to Maximize Your Email Outlook Experience 

Why Your Small Business Will Benefit from Office 365

10 Tips to Maximize Your Outlook Email Experience

Microsoft Outlook is an extensive tool to manage personal tasks and projects. While primarily used for email communication, it also includes a calendar, task reminders and contacts. With nearly a billion users worldwide it has become the number one industry standard for accessing business emails, calendars, and contacts. In this post, we cover ten ways to maximize your productivity in your organization, and enhance your user experience with this application.  

1. Create Email Signatures 

Designing a customized email signature is an important start in creating your corporate identity. Outlook allows you to create and modify a signature using various fonts, alignments, links and images.  

To Access your Signature in Outlook click File > Options > Mail > Signatures: 

A “Signatures and Stationary” pop-up window will appear. In this window, there is a toolbar that offers different functionalities to customize your signature. Within this toolbar (shown below) you can select different fonts and alignments, and add business cards, pictures and links.  

To learn more about using signatures in Outlook, we recommend reading the Microsoft Office 365 Signature Guide article. 

2. Save Time By Using Quick Parts for Easy Insertion 

Do you spend a lot of time looking through your sent folder to find the perfect message content to reuse? If you do, Quick parts is for you. Quick Parts is a feature in Outlook that gives you the ability to reuse saved texts or templates throughout an email. Saving information and redistributing it in templates allows you to quickly answer common questions, and be consistent with your answers. Another plus? Others within your organization can the content too.  

Quick Parts can be accessed by creating a new email and navigating to the Insert tab. After selecting the Quick Parts button, you can choose and edit the various types of blocks you would like to copy into your email template. 

 3. Quick Steps  

Quick Steps helps you efficiently manage your mailbox with just one click. These shortcuts allow you to easily perform repetitive tasks, quickly divide information to organized folders, and save you time during the busy workday.  

The Quick Steps module is located in the Mail module box under the Home tab. This box consists of preset tasks that can be customized. To read more on Quick Steps, visit the Automate Common Tasks with Quick Steps tutorial.  

4. Group Messages by 

This conversation setting in Outlook will help you have a more efficient inbox. By using the rule parameter located in the mail module, you can move and organize emails based upon the sender. Upon creating a rule, you can delegate where emails from the selected sender are to be organized. You can also create rules with the Rules Wizard, which allows for a wider range of customization options: 

 5. Folder for Common Searches 

If you perform similar inbox searches regularly, Outlook’s Custom Search folders will let you save those repetitive searches so you can access them in just a few clicks. Once it’s set up, this folder will help you to filter through the many emails you receive.  

Setup can easily be done by clicking the New Search Folder Feature located in the Folder tab. With this feature you can sort your messages by sender, and set other conditions to make it simpler and faster to organize your emails.  

 

The screenshot below explains how you can specify the sender who’s messages you want organized in a certain folder. In the “search mail in” textbox, simply type the email address you wish to place in the new search folder: 

 

For more information on creating and customizing your New Search Folder, please refer to Search Folders Feature in Outlook 365. 

6. Sharing Calendars 

Compare schedules and availability without leaving your desk or having to make a phone call! One of the great business tools Outlook has is the ability to share calendars with others in your same company. Once you share your calendar, the person you shared it with can view your calendar within their own calendar list. They can also choose to who’s calendar they want to view, and even view multiple calendars at the same time. When you share your calendar, you are able to delegate who can view the calendar, as well as define permissions for what they can edit.  

To share your calendar, from the calendar folder, select the Home tab and click Share Calendar: 

 7. Keyboard Shortcuts 

Outlook has many keyboard shortcuts that allow you to execute a command without using your mouse. Some important Outlook keyboard shortcuts include:  

Reply to an Email: CTRL + R
Reply All: Alt + R
Forward an Email: Alt + W
Send an Email: Alt + S
Go to Any Date on your Calendar: CTRL + G 

Interested in learning even more shortcuts to make your life easier? We found a great article to help you do just that: read The Essential List of Microsoft Outlook Keyboard Shortcuts 

8. Out of Office Automatic Replies 

Have you ever gone on vacation and come back to mayhem in the office? Outlook’s Automatic Replies feature won’t be able to put out all of the fires, but it will certainly help. When it’s set up, your account will automatically respond to anyone who emails you during the time you elected to be “out of the office”. Auto Reply messages are customizable, and you can even set specific dates when Outlook should stop and start the auto replies.   

Note: If you are using an exchange account, you can create Automatic Replies.  

The Automatic Replies function can be found from the main Outlook interface by clicking File > Automatic Replies: 

From there you can create your customized, automatic response and set the time frame during which your email will let everyone know you are out of the office: 

 9. Using Flags and Reminders 

Do you struggle to manage all of the items you need to follow up with, and when? Using the Outlook flagging feature can help resolve this issue. When you hover over a specific email, a gray flag icon will appear on the right side of the email. Right click to see your drop down options. Flagging an email can assist you in keeping track of important emails, creating to-do items, and setting custom reminders on specific email items. 

 

When you right click on the flag icon, you are able to assign a specific due date, and set a customized date and time to receive a reminder alert.

These reminder alerts will appear in an Outlook pop-up window at the chosen date and time. Once you have flagged an email, the flag will appear red. When the assigned due date arrives, the text of the email in your inbox will all appear red, as an added reminder to follow up with that correspondence.  

 10. Schedule an Email to Send Later

Have you ever wanted to send an email on a schedule, rather than immediately? Well, Outlook has a tool for that too. Scheduling an email to send at a specific time can be easily done by using the Delay Delivery function. Create a new email, and then click on the Options tab. The Delay Delivery button will be located on the top tab, on the far right.   

From the Delay Delivery menu, you can include additional settings to define how and when you want your email to be delivered: 

Thanks for reading! If you are interested in learning more about how Outlook  can help you run your specific business, please contact Kitsap Networking Services or Sequim I.T. We offer Outlook Workshops to help you and your employees become more familiar with the Outlook interface, and customize the app to match your company needs and make the migration transition easy. Give us a call today!  

Kitsap Networking Office: 360-516-6741 

Sequim Office: 360-504-3272

Why Your Small Business Will Benefit from Office 365

Running a business can be a lot of work. Finding a method to streamline business processes is a great way to help lighten the load. That’s where Office 365 comes in. With Office 365, you get access to business apps that can assist you with running and growing your business.  

So, how can Office 365 benefit your small business? Here are seven reasons small business owners should consider using Office 365: 

 

Customized Business Emails – Email is considered one of the most effective methods of business communication around the world. Office 365 Business Premium includes Outlook, which is a professional business email system. Through Outlook, you can create email accounts for your employees that feature your small business website’s domain. For example, at Kitsap Networking Services, Inc., each of our employee email accounts end with “@kitsapnetworking.com”.  

You can also share calendars between employees, send meeting invites to multiple attendees, and set reminders on calendar events. It also offers customizable features, such as personalized signatures, which allow for your receipts to receive your contact details with each email sent. 

Mobile Support – Office 365 offers 24/7 mobile access. This means if you have internet accessibility you will have access to the range of applications (Microsoft Word, Excel, Outlook, etc.). Because most of the applications are primarily cloud-based, you can access emails, files, and applications from any device.  

Control and Compliance – The Office 365 administration portal allows administrators to easily manage users. The user control panel is intuitive and makes user control simple, providing your small business with tools you need to manage your organization.  

An administrator or business owner can modify the following roles: provisioning users, managing licenses, generating Office 365 reports and audits, and receiving alerts for critical incidents. Office Support has lots of articles explaining system options, including more explaining about the Office 365 Admin Center 

Business Intelligence – With Excel, you can turn data into useful information with the latest spreadsheet tools. Office 365 provides business intelligence that allows you to monitor and determine ranges of live data. You can use this data to develop interactive reports and data visualizations. giving you creative insights that can help make your small business more productive.  

Security – Office 365 offers different email encryption options that include TLS (Transport Layer Security), OME (Office Message Encryption, and IRM Information Rights Management. This allows for only authorized recipients to be able to decode and view data. Along with email encryption, Office 365 has built-in security for files, meaning your data is safely stored in the cloud. This saves small businesses from having to worry about their data, and who has access to it. If your data is stored online, it is kept safe in case something happens to any of your devices.  

Office 365 also offers compliance with the following standards: 

PIPEDA (the Canadian Personal Information Protection and Electronic Documents Act)
HIPAA (the United States Health Insurance Portability and Accountability Act)
FISMA (the United States Federal Information Security Management Act)
The European Union Model clauses
The International Organization for Standardization 2700 standards 

 

The Essential Guide to Managing Internet Privacy & Security

How transparent is your privacy?  

In today’s world, most people are digitally connected. Have you ever worried about what information you have online, and what others can access about you? Or, have you wondered who else can read your email or chat messages? 

It is estimated that 73% of Americans who use the web are concerned with their online privacy. Nearly everyone has provided their personal information somewhere on the internet. Because the web is playing an integral role in our daily lives, it’s important to ensure internet privacy and security are maintained. Our 5 tips can help you and your friends manage your digital footprint across the web.  

1. Antivirus  

Antivirus software is used to protect your computer against potential threats, invaders, and cybercrime.  Often these malicious attacks are performed to gain personal information such as credit card info and email addresses, or even to hijack your computer. By using a reliable and updated antivirus, you add an extra layer of protection for your device. If a hacker DOES decide to attack your device, your antivirus will step in and keep you safe.   

At KNS, we use Webroot. Learn more about this antivirus software by reading our July 2018 blog post, Benefits of Managed Services: Antivirus Protection.

2. Clear Cookies and History 

Cookies and history are stored files used to help you access information on the web faster. Although they do make searching the web quicker and more efficient, they can have a negative impact on your online privacy.

If you are concerned about how websites are using your personal data, clearing your cookies and web history can help to reduce your digital footprint. By clearing that data, you can prevent websites from storing important personal information.  

3. Change Passwords 

Changing your account passwords helps to limit the potential threat of a breach. In some cases, when hackers gain access to your device, they monitor your account for data to steal over time. Changing your password every month will drastically help to prevent unauthorized account access to your accounts.  

4. Lock Your Device 

Locking your computer is a great way to protect your data while you are away. When you press CTRL + ALT + DEL on your keyboard, you will see the option to lock your device. This option does not close any programs that you are currently working on – it will simply prohibit others from accessing your device unless they have the correct credentials. When you are ready to use your device again, just press CTRL + ALT + DEL and log in.  

5. Public Wi-Fi  

Public Wi-Fi can be found in popular areas such as coffee shops, airports, restaurants, and hotels. While public Wi-Fi allows you to access the internet for free, it also opens the door to other users who are connected to the same network. It can be an opportunity for hackers to hijack information you are transferring through the network. Typically, public Wi-Fi networks have minimal and even flawed security.

If you choose to use a public network, there are a few things you can do to minimize risks:  

  1. Use a VPN (Virtual Private Network) whenever you connect to a Wi-Fi network on any device (learn how by reading How to Connect to a VPN in Windows 7). 
  2. Disable file sharing (Control Center > Network and Sharing Center > Change Advanced Sharing Settings> select “off” for all options listed). 
  3. Only visit websites that use HTTPS encryption (each website URL should start with “https”, which means the all communications between your browser and the website are encrypted/secure). 
  4. Log out of all accounts when done.

Top 10 Tips on How to Avoid Phishing Scams [Successfully]

Our email inboxes are constantly under attack. 76% of organizations say they experienced phishing attacks in 2017, and those attacks have cost organizations over $600 million¹. It’s important to educate yourself (and your employees!) on the logistics of phishing attacks so you can fend them off.  

Phishing is when criminals pretend to be a valid sender or organization and attempt to steal your important information. One method phishers use to steal information is through fake emails. These emails contain links to authentic-looking websites, and attempt to lure people into revealing personal information.  

According to Symantec’s 2018 Internet Security Threat Report (ISTR), over 14.5 billion phishing emails are sent every day all over the world.   

So how can you avoid being a victim of these rampant phishing scams? Follow these 10 basic tips: 

1. Examine Email Addresses

Email scams come well-disguised. While some are easy to spot (e.g. containing misspelled words, or odd sender names), others are deceptive and closely resemble emails sent from a valid sender. If you hover over the sender name, you can identify what address the email is coming from (see below). If you don’t know the sender, DO NOT click on any links or attachments included in the email.  

2. Examine Links – Hover over links to view actual website address

Often, hackers and malware distributors try to conceal the destination of the phishing site by using hyperlinks. Hyperlinks can disguise an actual link’s final destination (AKA target URL)- for example, an email may say “Pay your bill immediately… click here”, or it may show an actual URL like this: http://instantbillpay.org. But you often can’t immediately see where you will end up if you click on the link.  

Similar to our first tip, it is important to hover over a link to verify the target URL before you click on it. The target URL will appear as a pop out window, or on the bottom footer of your email. If the URL looks fishy (no pun intended), don’t click it!  

3. Watch for Suspicious Requests

Have you ever received an email where the sender requested your email password? Or said you elected to cancel an account (but you didn’t)? This should immediately raise a red flag – the sender could be disguised as a valid entity (such as Gmail), but is actually a hacker attempting to steal your personal information. Before you share your information, pick up the phone and call the entity to verify it is a legitimate request.  

NOTE: Be careful that you call a valid phone number for that entity – some phishing emails may go so far as to list a phone number to call… we recommend locating an official support line for that entity (legitimate numbers are typically found on a company’s website).  

4. Keep your computer and web browser up to date 

Keeping your computer and web browser up to date helps to prevent any vulnerabilities from being exploited. If you are running on a Windows device, you can easily update your computer by navigating into the Control Panel and accessing Windows Update Settings. Browsers are typically upgraded automatically, but in case you needed the latest version you can also download it on the browser’s website. See a few basic browser update links below: 

Chrome Update 

Internet Explorer Update  

Mozilla Firefox Update 

Updating computers can be time consuming, and it is often tough to keep track of updates while handling the many other demands of your business. Hiring a full-time IT monitoring service or employee is a great way to allow yourself to focus on your customers and business.  

5. Check your accounts and change passwords regularly

Phishing scams exploit important information like login credentials. Phishing can be elusive and account hacks often go unnoticed. Therefore, its best to check your accounts regularly for any unauthorized access, and to change your passwords often. 

6. Use professional antivirus software

If someone in your organization does fall victim to a phishing cyberattack, an anti-malware software can assist in preventing a hack from occurring on your network. Make sure this software is up to date with the latest definitions. It is also a smart idea to have someone monitor your software to ensure all updates are made quickly and effectively.  

7. Count on Authenticated Sites

If you visit a website, ensure that your data is encrypted and protected. How can you know? A protected website includes SSL encryption usually signified by a padlock located near the URL of the website. When you click on the padlock, you can see the name of the organization that applied for SSL encryption. If the names do not match, it is probably not a safe site!  

8. Update your Browser and Use Popup Blockers 

NEVER click on a popup! Instead close them from the system tray menu. It’s important to regularly update your browsers and increase browser security settings. Browsers like Google Chrome offer add-ons that help to remove popups from appearing on your device.  

Chrome Pop Up Blocker 

9. Don’t open unknown attachments unless you know the sender and are expecting the document 

Is that email attachment malware in disguise? Spear phishing is an email spoofing technique where the sender targets a specific organization and personalizes their email attack. Even if an email is addressed to your organization, or has your managers name on it, it could contain malware.  

If you are unsure about an email’s content/source and you can’t contact the source via phone, search the email on google. You may find that other users have received the same email, and can assist you to verify the email’s legitimacy.   

10. Stay Informed

In the end, it all comes down to preparation and smart-clicking! If you don’t open the door for a hacker to attack, you will greatly reduce your likelihood of downloading viruses. Be aware of security-related news, consistently monitor and update your networks, and feel free to ask us experts for any advice!  

 

 

Kitsap Networking Services, Inc. is a great, local choice for outsourcing your I.T.  Let us handle your updates, backup, antivirus, and employee technical training… so you don’t have to!  

 

Post Sources

1. “Wombat 2018 State of the Phish”

2. Phishing image courtesy of www.vecteezy.com

 

3 Internet Scams You CAN Protect Yourself From

 

There are many kinds of scams, malware and dangerous files on the internet. Learning how to stay safe while browsing the internet can help prevent vulnerabilities within your computer and network. Several things to watch out for when surfing the web include the following: phishing scams, unreliable downloads, and spoofed links. 

Phishing   

Did you know that 95% of successful cyberattacks are a result of phishing? 1 Phishing is a form of fraud in which an attacker impersonates a reputable entity to gain important personal information. This can come in many forms, including fake websites, emails, or even phone calls requesting personal information.   

How can you protect yourself?   

No one wants to be victim of a phishing scam. We could write a book about how to avoid these scams, but we’ll start with one sound piece of advice: Be sure to validate the sender before giving out your personal information. Interested in learning more? We will be posting a “top 10 basic ways to avoid phishing scams” on our blog later this month!  

Internet Downloads  

Most important data are stored on personal devices such as computers. Because of this, it has never been more important to protect yourself against hackers. One of the many ways hackers can access (and attack) your computer is by getting you to download unsafe files. These unsafe files are not always easy to identify, and if downloaded can infect your device with malware or viruses. These viruses are then used by hackers to obtain important data from your device.   

How can you protect yourself?   

You can prevent the possibility of your device getting infected by malware by (1) running scans on all downloaded software and (2) evaluating the download site. Sites like https://www.virustotal.com/ include free scans to detect if downloaded data includes malware. However, these free sites only include minimal protection. The best route to take is to get an antivirus software and hire someone to constantly monitor your network.  

Beware of Links  

Legitimate companies occasionally email customers with a link asking to verify your personal information. These types of emails are often forged by scammers to steal personal information. If it is a company you often use (i.e. online shopping, subscriptions, previous business communications, etc.), you may be tempted to immediately click the link to verify the requested information. It is important to educate yourself on how to identify a safe link from a spoofed link.  

How can you protect yourself?   

Check the URL provided to ensure it is coming from the exact correct address. Just because an address looks mostly normal, it doesn’t always mean you are on a legitimate site.  

For example, the URL “https://amazonn.com” is a spoofed website that contains a similar look to “http://amazon.com“. The website is fraudulent and will try to capture and steal information that users enter. 

How can you check if a website is verified?

  

Look for signs that the site is secure and encrypted. The beginning of the website should include “https” or a padlock icon like the one pictured above; these indicate that your data on the website is encrypted and protected.  

For more information on safe practices for internet browsing, be sure to follow us on Instagram and Facebook! We will post each week with alerts about our new blog posts. For our technical services please contact us at (360)-516-6741.  

Sources: 

  1. https://www.infosecurity-magazine.com/news/phishing-remains-top-attack-vector/ 

Benefits of Managed Services: Remote Access

On the road but need access to an office computer? Need assistance with installing software onto your device? With TeamViewer Remote Access the process is made simple. With TeamViewer you can remotely control to any computer as if you were sitting right in front of it. All it requires is for your partner to install the application and enable the desktop to be shared with other people over the internet. This simple yet secure solution for online collaboration is accessible by Managed Services Provider but also client staff.

Benefits of Remote Access with TeamViewer

Remotely control your device from anywhere – As long as you have an internet connection you can access your device from anywhere in the world. Traveling for business but need access to your office computer? TeamViewer makes remote connect easy and can be easily integrated for quick access.

Secured Remote Access – Security for your endpoint and end user is very important when allowing access to your computer. With TeamViewer you are able to set passwords to allow secured remote access to only users who know the password.

Remote File Transfer – Need to move files from one computer to another? With TeamViewer you have the ability to drag and drop files from one computer to another. TeamViewer also includes full encryption for safer remote connectivity.

Sharing Features – TeamViewer offers the ability to share training videos, presentations and demonstrations. Some great features include a chat function to communicate with each endpoint user. It also includes a display status to locate different workstations.

Portability – TeamViewer does not require to be installed to the workstation in order to operate. TeamViewer portable version can be ran without installation for one time use. This can be extremely helpful in customer support situations.

At Kitsap Networking Services we offer TeamViewer as one of our highlighted remote access products to provide quick and effective technical services. When signing up with our MSP services we provide an installation of TeamViewer to assist with any remote needs.

Benefits of Managed Services: Antivirus Protection

A common misconception is that many small-medium sized businesses are not at risk for viruses due to their size. In which case, is untrue. Without proper antivirus your organization can be at risk.

Consider some of the benefits of a managed antivirus:

  • 24/7 Monitoring – Managed antivirus ensures that your devices are consistently being monitored for threats all the time. It runs real-time scans to prevent occurrence of attacks and directly communicates with a web console to relay all important aspects of your devices security.
  • Security Coverage – Good malware has to be able to protect against the most dangerous of threats. With consist updates being offered by a antivirus provider you are able to stay on top of potential threats.
  •  Customize Management – Policies can additionally be in place in order to fulfill certain needs of the client. Each workstation can be individually modified in order to provide access to certain programs or files if needed.

At KNS, we offer virus protection through Webroot. Webroot offers many of the features that can assist with defending your devices. Some benefits of using Webroot Secureanywhere include:

  • Online Account Console for Monitoring – Devices can be monitored 24/7 through an online portal. View your devices health and determine which applications or programs are blocked or unblocked. Webroot also allows predictive protection for offline devices.
  • Low Performance Usage – By using Webroot SecureAnywhere you are using less computer performance. This lightweight antivirus ensures that your computer is protected without hindering performance. This means it is 98% smaller and 3.5 times faster than the average antivirus product.
  • Instant Protection from New Threats – Because Webroot SecureAnywhere runs from the cloud it can provide immediate , each file that runs on a device that is protected with Webroot SecureAnywhere is analyzed to validate if the file is good or bad. Webroot also includes web protection against malicious links, web results, or URL’s.
  • Infection Remediation – In case your computer is infected with a virus, Webroot offers automatic infection remediation. That means files are infected can be returned to its original state.

Managed antivirus assists in keeping your devices clean from emerging malware on servers and workstations. Contact Kitsap Networking Services for more information on our managed antivirus at (360)-516-6741.

Benefits of Managed Services: Asset Management & Health Tracking

The backbone to ensuring your business runs smoothly using electronic communication resides in your IT department. Whether your IT may consist of a team or an individual, IT ensures that your companies technology and equipment is running properly and efficiently. With Asset Management and Health Tracking you can rest assured that your devices are governed and managed effectively.

How Asset Management and Health Tracking Impacts your Business?

  1. Better Inventory Tracking – ITAM (IT Asset Management) provides a method to accurately identify, track and classify devices along the network. This provides us with information on what devices are being used, how they are being used, and what can be done to make it more efficient. This also allows for a better picture of how everything works together and allows management to determine best methods of improvement based upon the current environment. This means defining what tools are being used for upgrades, patches and access control as ell as other services that can accompany the existing processes.
  2. Better Provisioning – Is your IT assets providing business value? When you don’t have a clear picture of your IT assets it can be hard to determine if you truly are using them to provide value in your business. Asset Management can be used to identify underperforming resources to establish better methods of business capabilities.
  3. Support Hardware Configuration Monitoring – IT can be complex, but with the right support it can impact your business positively. Health Tracking provides seamless integration that provides better visibility of each system. Is your hard drive failing? Computers going offline? Need to run updates? Proper health tracking ensures that these factors are being managed.

Kitsap Networking Services offers MSP services that provide reliability, scalability and constructive management toward your IT needs. Looking to improve your IT? Contact Kitsap Networking at (360)-516-6741 to schedule your consultation.