Spotting a Suspicious Email

A cyber criminal can send fake emails that appear to be coming from someone you know. These suspicious emails that may look like they are from a valid sender are known as phishing expedition attacks. Victims from these so called “phishing expedition” attacks are tricked into giving out personal information or accessing malicious websites that can infect their devices.

So how do you prevent a phishing expedition attack? If you recieve a suspicious email requesting for important information you should always verify the message for authenticity. For best security practices, if the message appears to be suspicious you should give a call to that person to verify it was them who actually sent it. Banks or investment companies will never ask for sensitive information via email.

For more information on protecting yourself against suspicious emails and how to spot them vist For our IT services please contact Kitsap Networking at (360)-516-6741.

How to Repair Microsoft Office


Is your Microsoft Office program giving you trouble? Whenever a faulty driver, incompatible software or corrupted file occurs within a Microsoft Office program it causes the application to shut down or crash until you resolve the root cause of the issue.

In which case, an Office 365 application is corrupt or missing you can try to run it using safe mode. What safe mode does is that it disables add-ins, prevents faulty drivers and incompatible software from loading.

To run a Microsoft office application in safe mode:
1. Press Windows Key + R simultatneously. A run dialog box will open to where you can input the following commands.
2. Use any of the following commands to run an office program in Safe Mode:
winword /safe
excel /safe
powerpoint /safe
mspub /safe
visio /safe

While this may act as a short-term repair method, it allows you to gain access to an Office application to disable add-ins that may affect Microsoft Office.

Running an office repair installation can assist in fixing missing or corrupted components.

To run a office repair installation:
1. Press Windows Key + X.
2. Select Programs and Features.
3. Scroll down and select Microsoft Office 365.
4. Right-click the program entry; choose Repair.

Are you having trouble with Microsoft Office? Contact Kitsap Networking for many of our troubleshooting services at (360)-516-6741.

5 Tips for Computer Cleanup

Is your computer running slow, out of space, or cluttered with apps and junk files you don’t use? It might be time for a computer cleanup. A digital cleanup can assist you computer in performance and responsiveness. Some tips to increase performance and enhance your computer include:

1. Remove Old Files & Programs
As your PC ages, the hard drive may begin to fill up lose space and possibly run slower. Removing old programs helps to free up space. Programs can be removed in the Windows Add or Remove Programs application. Another place to check is your temporary files or download folder. Typically these folders are filled with duplicate files, installer applications and files that are no longer being used. Its good practice to access these folders and remove files that are no longer needed.

2. Defragment your Hard Drive
By defragementing your computer the operating system removes gaps in the data of your hard drive, moving them closer to the middle of the disc. This in turn makes the hard drive quicker and increases the performance of your computer. Although, it is an important reminder that this type of technology does not apply to SSD drives.

3. Remove Programs from Startup
To increase performance another method can be to remove programs used during startup. This can be done in the task manager.

From the task manager you can disable any apps that are programmed to run upon startup. By disabling certain applications from booting it can increase the performance.

4. Cleaning your Desktop
Its always great to have shortcuts. They provide convenience in event you would like to locate a file. Although, one of the simplest methods to clean your computer is by removing files from your desktop. Creating folders and allocating files into them can immediately reduce the amount of clutter on your desktop.

5. Recycle
Emptying your trash bin removes files that are no longer needed. While deleting files from your recycling may permanently remove the files from your computer, it provides the hard drive with more space. If there is more items in the recycling bin it could mean there is a large amount of memory space waiting to be freed up.

For more tips and tricks on how to increase your computers performance check out our other blog posts. Contact Kitsap Networking Services for any of our tech services at (360)-516-6741.

Reasons Why Your Organization Should Switch to eFax

Many organization rely upon faxing to transmit important documents. Although with an increase of technology, functionality and convenience, many businesses are looking to switch to eFax to gain a competitive edge.

Some of the benefits of switching to an eFax system include:


An eFax is delivered and secured to your email inbox with use of encryption. Logins to the eFax online portal are secured as well using a Transport Layer Security (TLS) connection that ensures confidentiality and security.

Save Money

An eFax system requires no additional fax lines and fax machine hardware. Therefore, it minimizes the amount of attendance bills and running costs associated. There is no need for a large fax machine to take up space in your office and no need to purchase ink, or repair equipment. Since virtual faxes use the internet there is no need to pay additional costs for a dedicated phone line.


An eFax can be accessed from anywhere with internet connection. You can receive the faxes in your email by using your personal faxing number. The same goes for sending faxes, you can simply use the online fax portal to send your faxes. It’s that easy!

Are you interested in making a move to an eFax system? Contact Kitsap Networking Services at (360)-516-6741 for a consultation.

Create a Strong Password Policy

Using a strong password can deter potential hackers from accessing important data on your device. A strong password is the first line of defense in protecting yourself against potential unwanted access of your device. In most cases, a relatively easy password can be easily cracked. Some of these methods used to gain access include guessing your password, online dictionary attacks, offline dictionary attacks and offline brute force attacks. Each of these potential threats can be protected against by developing a strong password.

So, what makes a strong password?

A strong password is a combination of lowercase, uppercase letters, numbers and symbols. A strong password usually consists of 8 or more characters. It is usually combined with upper and lower-case letters with at least 1 numerical character or symbol. Each character added to your password increases its complexity, making it much harder to decode.

Is your organization in need of a strong password policy? Contact Kitsap Networking Services to get more information on how you can create a password policy fit to secure your organization.

Medical Data Backups

Electronic health records provide convenience and user-friendly application to your medical facility. In best practice it is ideal to prepare a backup in the case a EHR (electronic health record) failure occurs. Here are a few steps you can take to prepare your medical facility in the event a disaster occurs.

  • EHR Failures Do Occur

In most cases an EHR system is usually backup into a cloud system. Nonetheless, a cloud based system is not foolproof and mistakes do happen. Therefore, it’s just as important to keep a local backup in the event a failure does occur as well as an offsite backup, much like a cloud storage. In which case, a local backup also serves a useful purpose in the case a network is offline, and clients require assistance.

  • Keep Things Moving

Planning for the worst includes developing a plan to mitigate in the case failure occurs. With an onsite backup your data is stored on the premises. This allows for data to be accessed quickly without requiring a strong internet connection. In which case, onsite data can be protected using disaster protected storage devices, much like a DAS (Direct Attached Storage) or a NAS (Network Attached Storage). A remote backup also ensures that the data is secured in a separate location. Typically, in cloud storage the data is usually kept on multiple servers, so in the case one would stop working your data can still be retrieved without any issues.

  • Consider Recovery Methods

Having both an onsite and remote backup method decreases the risk of data loss. The best way to ensure that backups are consistent is to setup a backup schedule.  Some variables to consider are whether to fully backup your server or incrementally backup your server on a regular basis, what files, how often the backup takes place, where the data is going to be stored and ease of access.

It is recommended that electronic health records be backed up daily in order to maintain security of your records and comply with HIPAA regulations. For more information on backups, or disaster planning please contact Kitsap Networking Services.

Hard Drives, Backups & Failures

Are you at risk for hard drive failure? The hard drive is an integral piece of hardware that is used to store your data. Failure of your hard drive can cause your computer to halt and make the data inaccessible. In which case, it is important to practice backups and test the hard drive health.

What are signs of hard drive failure?


Source of Issue

How to Protect

System Failure: Is your computer failing or giving you errors? A bad sector on the hard drive is usually the source of issue. Although, system failures can also be caused by other hardware failure such as CPU or motherboard. · Backup your PC data.

· Run diagnostic on your PC.

· Clean your PC.

PC Slow Down: Is your computer taking longer to load software or has missing files? Slow computers are another sign of a bad sector on the hard drive. Missing or corrupt files can be caused by failing sections on the drive or a virus affecting the file system. · Keep virus software up to date and use routinely.

· Keep data backups up to date.

Failure to Detect Hard Drive: Is your computer not being able to read or detect your hard drive? An undetected hard drive can be caused by an unreliable power source, hard drive settings or a dead hard drive. · Plan for power outages.

· Established settings are consistent with hard drive.


If your PC experiences any of these symptoms it may require to be diagnosed to determine the possibility of a hard drive failure. A built-in feature offered by Windows to check the disk for file integrity is the “CHKDSK” system tool. Running this tool can fix logical file system errors and determine the status of hard disks.

Has your hard drive failed? Are you in need of recovering data or setting up a backup? At Kitsap Networking Services we offer MSP backups, hard drive recovery and hard drive swapping services. For more information please contact Kitsap Networking Services.

Patching your System

Are you receiving the alert to update your computer? With the latest event of the Meltdown and Spectre bug that has affected millions of devices, it emphasizes the need to keep current on the latest security patches and upgrades. Most of the updates are provided by your operating system platform. With flaws constantly being discovered and hackers exploiting them, it is important to keep software and systems patched. The latest updates can ensure your computer is safe from the newest bugs that are out to compromise your system.

How are you to manually update your device? In windows it is very simple to update your system. All that is required is to open the Control Panel, navigate to the Update & Security section, and select the Check for Updates button. This will analyze your system for any missing updates and will even give you the option to install various optional patches that can be supportive to the performance of your machine.

Another great feature offered within the Update & Security section is the ability to carry out automatic updates. Automatic Update can be specifically timed throughout the day. In which case you are busy and unable to reboot your computer during the day, you can also setup the update to complete when you are away. This provides convenience and establishes a specific update schedule that can be aligned with your own.

Are you a MSP client with Kitsap Networking? MSP clients are offered automatic updates that are suited to every system needs. We make sure our clients are kept up to date on updates as well as other processes. If you would like to learn more about updates or our MSP service, please contact Kitsap Networking Services.


How to Share a Printer through the Network

When considering IT equipment for your business or office needs you will find that a printer is one of the most expensive pieces. Several items that are to be considered include the toner, ink, paper, imaging drums and more. When a user only needs to access a printer occasionally a considerable option would be to share the printer through the network.

So how do you share a printer through the network?

First, you will need to navigate to the Printers and Scanners settings. You can find this by going into the Control Panel to Settings and by selecting Printers & Scanners in the Devices menu sidebar. Another way of navigating to that menu is by navigating to Start > Settings > Devices > Printers and Scanners.

From here you can select the Printer. In this example we will be using the Brother HL-2280DW Printer. Select this printer and go to Manage. From this menu you will select Printer Properties.

From here it will open a Printer Properties window displaying information about your printer, along with other features such as sharing, color management, etc. To share the printer, you must navigate to the Sharing Tab.

Make sure Share this printer is checkmarked and Apply the changes. And there you have It! You can now use that shared printer across the network.

For more information please about how to configure a shared printer through your network please contact Kitsap Networking Services.

Choosing the Right Browser for your Device

With so many browsers how can you decide which internet browser is right for your business? In most cases the best method of deciding would be each internet browser and determine which features are most important for you and your business. Some things to consider when choosing a browser include:

Will it be compatible with my device? While most browsers offer a wide array of compatibility across multiple platforms, like Mac OS and Windows, some are restricted. Browsers like Safari and Internet Explorer are primarily restricted to their base operating system and do not support other operating systems. Meanwhile, browsers like Chrome and Firefox are offered on multiple operating system platforms along with support.

What are some notable internet browsers?

Chrome offers many innovative features, plug-ins, along with a sleek design that integrates many Google products like Gmail and Google Drive. Its sandbox design also helps to alleviate the possible hazard of malware infections and allows you to close slow or frozen pages without shutting down the whole internet browser.

Firefox scores some serious points when it comes to flexibility and support for extensions. It also makes of system resources meticulously even with many tabs open. Being that is an open source free program it features you with a higher amount of privacy in comparison to other browsers.

While Opera is one of the oldest web browsers it is based on a Google Chromium system which works on various platforms. Like Chrome, it features many extensions and delivers quick browsing speeds comparable to other top browsers. However, being that it is often overlooked, many websites do not offer compatibility with Opera.

So, there you have it! Some of the best browsers determined by Kitsap Networking Services Team. Let us know if you have a favorite browser that we did not mention, or there are any features in a browser that sets it apart from the rest.

For any questions about internet browsers please contact Kitsap Networking Services.