Consequences of not Updating your Patches!

This is week two of our seven week showcase of services we offer! This week we are going to focusing on the importance of Patch Updates; today we will be looking at different scenarios that could happen if update your patches.

There are many consequences you could face for not updating a patch. When a patch is released, the update becomes public knowledge. Attackers now know the problem and can rush to start exploiting it as soon as possible before people update. Attackers know that business and home users are often slow to update, and they can get into their systems before people apply the patch. Hackers can do many things once they have gained access to your computer; this ranges from putting a key logger on your computer so they can see everything you type, collecting passwords and bank information, to encrypting files on your computers so you cannot view them.

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Many people do not realize that clicking the “remind me later” button may have such serious consequences, especially, if you are online for an extended amount of time. People generally think that viruses only get into their system when downloaded or in a email, but that is untrue. By just browsing web pages you are opening your window up to intruders. Our Managed Services Software installs patch updates as soon as they are available. By the time that hackers get a chance to exploit the now outdated software, you will have already installed the newest update preventing any malicious activity.

If you would like more information or pricing on our Managed Services Software please contact us today! Look for tomorrows post on How our Managed Services Software can Benefit your Company!

Internet Safety and Patch Updates

It is day 2 of this week’s information blast on patch management which is a module of our managed services. Today we are going to focus on internet safety and the importance of patch updates. We have 5 more weeks of information headed your way!

Software vulnerability comes from a security hole or weakness found in an operating system or software program. Hackers exploit this weakness by writing code to target a specific vulnerability, which is packaged into malware. These exploits can infect your computer with no action on your part other than viewing a website, opening a compromised message, or playing infected media.

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Once your computer is compromised via the vulnerability,  malware can then steal data, allow the attacker to gain control over your computer, and even use software in a way that it was not originally intended. So even though these software updates seem like a hassle, they should not be taken lightly but rather think of them as a preventative measure for your continued Internet safety. Many times people do not update these patches and therefore put their company and themselves at a huge risk. With new patches coming out daily it is vital to make sure you are checking for new updates and installing those correctly; this is where we can make your life easier with our managed service software, it instantly finds and updates new patches so you don’t have to!

If you would like more information on the risks and how we can help with your updates please contact us today! Look for tomorrows post on the Consequences of not Updating a Patch!

What is a Patch?

This is week two of our seven week showcase of services we offer! This week we are going to focus on the importance of Patch Updates; today we will be explaining what a patch is, why you need it, and how it works!

The purpose of a patch is to update defects in software, web browsers, email programs, image viewers, instant messaging software, and media players may allow malicious websites, etc. to infect or compromise your computer with no action on your part other than viewing or listening to the website, message, or media. There are two main types of patches Microsoft and 3rd party software updates (Adobe, Flash, Java, etc.). Microsoft’s patch updates come out on Tuesday nights; as for 3rd party updates can come out hourly/daily/ weekly.

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If your computer seems to be working fine, you may wonder why you should apply a patch. By not applying a patch you might be leaving the door open for malware to come in. Malware exploits flaws in a system in order to do its work. In addition, the timeframe between an exploit and when a patch is released is continually getting shorter.

With our Managed Service Software we can automatically make sure your computers and servers are updating as soon as they come out. Waiting a week or month to have a tech come in and manually update your computers and servers leaves a huge hole in the wall for malware to walk right in and ruin your day. Having your patches managed instantly saves you time and the likelihood that you will get a virus is greatly diminished.

If you would like more information on our Managed Service Software please contact the office today. Look for tomorrows post on Internet Safety and Patch Updates!

Proactive View of Systems

This is the last day of our focus on the importance of asset tracking and how it can benefit your company. Over the next 6 weeks we will be telling you about our managed service software! Today we are focusing on being proactive with your systems. These are going to be short informational write ups that will only take you a few minutes to read. We hope you enjoy them!friday

With our software we can Access detailed hardware and software information on your Dashboard anytime, anywhere – right down to serial numbers, software versions, processor type, memory, and more. We can spot banned software and take action before it causes problems. In the end it provides you, the customer, with detailed inventory reports. This is extremely helpful and saves you time in the long run from keeping a up to date log of all of your data. It also saves you from trying to find out how much space is left on your computer or figuring out if your hardware is failing.  In short we get the FULL view of your system on our dashboard; health, items, monitoring, and management.  Let our software become your I.T. Department with Managed Services!

This concludes our week of asset tracking and how it benefits your business; if you are left wanting to learn more about it please contact us by phone or email and we would love to give you more information! If you are curious as to how this can specifically help your business we can set up a time to stop by your office and further discuss it. We hope you enjoyed the first section of 7 weeks of write ups, look for next week’s topic on Patch management!

System Performance Checks

It is day 4 of our 5 day write up and we are going to talk about system performance checks. Just a reminder that over the next 7 weeks we will be sharing valuable tech information with you.  Please check in daily for new content.  This week we are continuing to focus on the importance of Asset Tracking and how it can benefit your company.

The first 3 days we covered how Asset Tracking compiles your systems hardware and software and outlined some of the benefits of using it regularly.  Today we are going to talk about System Monitoring – Performance Checks which is another key feature of our Asset Tracking module that is found in our Managed Services offering.

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Performance checks monitor over 15 hardware resources on your workstations and over 25 different services on your servers.  In the past our techs had to manually review each workstation and server and look at all these settings individually.  The time involved in doing so was huge!  Our Managed Services Software is installed on each computer and server in your network and these “checks” are automatically run every 30 minutes; Reports are sent back to our office and reviewed hourly.  We can now be proactive in monitoring your systems with a real time look at how each computer/server is acting on your network.  Tomorrow we are going to give examples of how this can benefit your office/network.

Reporting on Assets

Today is day 3 of our 5 day write up on Asset Tracking.  Once again Asset Tracking provides multiple solutions; hardware and software reporting were covered in the first two days, today we will be diving into the ways those reports can be used in the workplace to save you time and money!day 3.jpg

Reporting on Assets

All of the hardware and software that has been captured via Asset Tracking can now be presented in a viewable format.  This information can provide multiple uses:

        1) Yearly I.T. review of your systems

        2) Comparable reporting to make sure systems meet software requirements

        3) Government reporting and auditing

        4) Internal asset tracking

There are numerous different uses available with one touch reporting.  What use to take hours now takes minutes and the information is easily accessible in online form.  Looking for new Client Relations software?  Download the system specs from the vendor and compare them with your Asset Tracking module to know exactly what your hardware costs will be to implement the new software.

Importance of Documenting Software on Systems

Today is day 2 of our 5 day write up on the importance of asset tracking! Over the next 7 weeks we will be telling you about our managed service software! These are going to be short informational write ups that will only take you a few minutes to read. We hope you enjoy them!

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Yesterday we spoke about the importance of documenting your hardware; today we will be talking about the importance of documenting your software! “Asset Tracking” is a module that is a part of our Manage Software Service offering.  Asset Tracking is an important aspect in documenting your systems and network.   Capturing all of your software and licensing information and listing it in a reviewable format is the first step in streamasset-tracking-2.jpglining your systems for reporting.  Our Manage Services Software allow us to view all of the software on your computers and servers, what versions they are running and the date that they were installed. This keeps it in an organized log so we can easily access it and relay that information on to you. A few examples of the software it logs are all windows programs and industry specific programs (Quickbooks, Dentrix, Chirotouch, PCLaw). This is much easier than spending all day sorting through all of your folders on your computer to see if you have the right version of adobe!

Now you can affectively budget I.T. costs and be pro-active on your network!! Look for tomorrow’s post on the system performance checks! Call us today if you would like to chat with one of our techs about what our managed software services can do for your company!

Importance of Documenting Hardware on Systems

 

Over the next 7 weeks we will be telling you about our managed service software! This week we are focusing on the importance of asset tracking and how it can benefit your company. These are going to be short informational write ups that will only take you a few minutes to read. We hope you enjoy them!

“Asset Tracking” is a module that is a part of our Manage Software Service offering.  Asset Tracking is an important aspect in documenting your systems and network.   Capturing all of your hardware and listing it in a reviewable format is the first step in streamlining your systems for reporting.  Our Manage Services Software allow us to view all of the hardware on your computers and servers real-time and keep it in an organized log so we can easily access it and relay that information on to you.

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An example of where Asset Tracking is used is in preparation for software updates.  Upgrading your software on your server you might have to upgrade certain pieces of hardware in order for that software to run, if it is not compatible, you could be facing larger issues in the software might not work at all.  Our software allows for a review process; know what components you currently have and if a hardware upgrade would be needed PRIOR to installing software that will not run on your system. 

Use this same technology as a yearly review model.  Now you can affectively budget I.T. costs and be pro-active on your network!! Look for tomorrow’s post on the importance of documenting software! Call us today if you would like to chat with one of our techs about what our managed software services can do for your company!

What is the big deal about Patch Management?


What is a Patch? A patch is an update to a piece of software to fix or improve the usability or performance. Patch updates come out daily, weekly, and monthly; they keep your systems up to date and safe; without those downloaded correctly you could be opening up your system to hackers. Hackers target websites and implement their code into the website in hopes that you as the website visitor do not have all of your programs up to date. With our Managed Service Software we can make sure that all of your software is automatically updated daily. We remotely monitor your system and if a problem arises, we can squash it before it renders your computer useless.

 

There are a lot of small businesses that choose to do maintenance on a quarterly basis; people think that they are keeping their systems up to date when they are actually leaving an open door in their security that allows tons of threats and viruses to walk right in. Patch updates and basic web security are a big portion of preventative maintenance that business owners do not think about but should be aware of when coming up with a tech plan for their employees.  A lot of the time they have security software installed and they think that they have nothing to worry about, as time goes on they do not realize that their subscription has expired, or that it is not installed correctly which can lead to data breaches that will cost you big time. To prepare for these events, it is very handy to have someone monitoring your security settings and updates to make sure they are running as planned; here at KNS we are a Managed Service Provider (MSP) and through our software we monitor your computers and servers remotely; if a threat gets into your computer, we get an instant notification and can remedy the situation. This gives you, as a business owner, piece of mind.

If you would like to know more about our pricing or how our Managed Services Software works please email us or call the office and we can answer all of your questions!

 

The Benefits of Microsoft Office 365 and your Business

 

The Benefits of Microsoft Office 365 and your Business

Small businesses have a lot of competition, so it’s important for you to take advantage of all the technology available to help increase productivity. Microsoft Office 365 is a cloud-based subscription service hosted by Microsoft, and it offers your small business many benefits that will help you run your company more efficiently. There are different plans to choose from, so you’re sure to find one that suits your office-365business needs and budget.

Microsoft Office 365 makes it possible for you to continue using all of the Microsoft programs that you use in your office now. Just imagine how convenient having Word, Outlook, PowerPoint, OneNote, Access, Excel, and other programs available almost anywhere or anytime you need them would be for your business! One of the benefits you’re sure to appreciate with this service is having access to the newest versions of your business applications as soon as they’re available. The new versions load quickly and all your information is automatically saved. With Microsoft Office 365 you don’t have to worry about having to constantly delete emails, they offer unlimited data!

How can Microsoft Office 365 help you when you are away from the office?

Since Microsoft Office 365 with Outlook is available on almost all mobile devices, you can stay in touch with employees through instant messaging and you’ll never be late or miss an appointment that you forgot about because you’ll always have access to your calendar. You can view and edit documents while on the go without changing the formatting and even prepare for business meetings in the hotel room when traveling because you’ll have access to all of the same information you would have in your office.Iphone pic.jpg

You can also sort and respond to emails using Microsoft Office 365 so it can help improve the time it takes for you to respond to clients. This will make a big impression with the clients because people appreciate receiving a response to their questions or problems in a timely fashion. Since you will no longer be tied down to answering your emails just when you’re in the office, you can send a reply anytime it’s convenient for you. Having this much freedom will also help liberate some of your time when you’re in the office to take care of other important business because you won’t have so many emails to catch up on. Checking and answering emails when you’re out of the office will help you spread the workload out a little. This makes you more productive because you have the services needed to multi-task more efficiently.

Microsoft Office 365 is Secure!

Keeping your company’s information and that of your clients, private and safe is top priority for any business and you won’t have to worry about it when you use Microsoft Office 365. Anti-malware and spam protection is built in to help keep your informationLock and Chain.jpg safe from unauthorized users. Another great benefit of using this service is that you won’t have to worry about viruses sent through emails that can damage your files because everything is scanned before it reaches your inbox.

Small businesses can struggle just to keep up, so anything you can do to set your company apart from the rest will help you grow and thrive. Increasing productivity and having the freedom to conduct business efficiently when you’re not in the office will greatly benefit your company and that is what Microsoft Office 365 is all about. Please let us know if you are considering making the change, we would love to tell you more about some of your options and get you set up on Microsoft Office 365!